Water damage restoration in Toronto
On July 8, 2013, Toronto recorded 126 millimetres of rain, beating the city's previous one-day record of 121 millimetres set by Hurricane Hazel in 1954. Toronto Water logged more than 4,700 complaints about basement flooding from that one storm. The city has since run a Basement Flooding Protection Subsidy Program and a mandatory downspout disconnection program, both aimed at keeping stormwater out of older combined and overloaded sewers. Basement water from a storm backup can spread quickly, and finished basements hide the damage behind drywall.
What water, mold and fire restoration involves
The first call is usually about stopping and containing the water, then deciding whether it is clean, gray or sewage. Extraction and structural drying follow, with daily moisture readings. Carpet, pad and drywall touched by contaminated water are removed; salvageable materials are dried and cleaned. Mold work adds containment and a check once it is done, and fire work adds soot, smoke odor and sometimes duct cleaning. Ask how many days of drying to expect, whether readings are shared with you, and which items are being discarded. Start with the first 24 hours after water damage and whether to call a plumber or a restoration company first.