Its website lists water damage restoration, mold remediation, fire damage restoration, flood cleanup, leak detection and air duct cleaning. It says the company serves Minneapolis and communities such as Edina, Minnetonka, Plymouth and Woodbury, and uses industrial dehumidifiers, moisture meters and thermal imaging cameras.

Listed since 09/27/2021

Water, mold and fire damage in Minneapolis

Cold is the main way a Minneapolis house gets wet. In the polar vortex of January 2014, the Twin Cities recorded a wind chill of minus 48 degrees, and pipes that had frozen and cracked started leaking as temperatures rose, damaging homes and businesses and even bursting a metro water tower. Ice dams do the same kind of harm more slowly: snowmelt backs up under roofing and finds its way into ceilings and walls.

Spring brings a second risk, basements. Minnesota's Department of Commerce notes that standard homeowners policies exclude water that backs up from sewers, drains or sump pumps, and that coverage needs a separate endorsement, so check yours before you need it.

What the work involves

Water. Extraction, then drying until materials read dry. Mold. Finding the moisture source first, containing the area, then removing what cannot be cleaned. Fire and smoke. Soot removal, odor treatment and sorting what can be cleaned from what cannot. Air ducts. Duct cleaning is usually a separate task after fire or mold, because smoke and spores travel through the system.

Ask how each stage will be measured and documented. For a burst pipe, our guide to choosing a plumber or restoration company first helps with the first call, and mold after water damage explains testing and remediation.