Brock Restoration lists water removal and flood cleanup, fire and smoke cleanup, mold remediation, storm damage recovery, contents restoration, and board-up and roof tarping. Its site says it is locally owned and operated since 1995, serves greater Cincinnati and the southwestern Tri-State region, and lists IICRC certification and 24/7 emergency response.

Listed since 12/11/2014

Water damage in Cincinnati

Much of Cincinnati is served by combined sewers that carry sewage and rainwater in the same pipes, some of them brick or wood and more than 100 years old. In a heavy rain, flow can stop and push backward into buildings through their private connections. The Metropolitan Sewer District runs a sewer backup program, in operation since 2004, with 24-hour reporting and investigation of whether the public sewer caused the backup.

The Ohio River is the other history. It reached 80 feet in January 1937, the highest level in the city's record, and crested just under 65 feet in March 1997, covering low-lying streets.

What the work involves

Water. Extraction, removal of wet porous materials and structural drying with recorded readings. A sewer backup is contaminated water, which changes what must be discarded. Mold. Containment, removal of affected material and confirmation the moisture problem is solved. Fire and smoke. Soot and odor cleaning and contents sorting.

If a public sewer may be involved, report it to the district promptly and keep records of everything you ask a contractor to do. Two guides fit here: documenting your loss before the cleanup starts and mold after water damage.