Orange Restoration serves San Diego County with water damage restoration, flood cleanup and leak detection. Its website also lists fire damage repair and carpet cleaning, and describes mold remediation as medically sound, following the Shoemaker Protocol for clients with mold sensitivities. The company says it has operated since 2004 and lists IICRC certification and 24/7 availability.

Listed since 06/08/2015

Water damage in San Diego

Rain is uncommon enough in San Diego that the exceptions stand out. On January 22, 2024, the city recorded 2.73 inches, the wettest January day on record and the fourth wettest of any day since 1854. The mayor declared a local emergency, and crews carried out more than 200 water rescues. Homes saw what a storm like that does: water enters under doors and through roofs, and low streets and garages fill.

Between storms the causes are the ordinary ones: a failed supply line, a leaking water heater, an appliance hose or a roof that has outlived its flashing. A loss from one of these can look small while water travels into wall cavities and flooring.

What a water damage job involves

The first question is what kind of water it is. A supply-line leak is clean water and much of what it soaked can be dried; flood water from outside or sewage is contaminated, and porous materials such as carpet padding and drywall are usually removed rather than dried. Crews then extract standing water, open what is holding moisture and dry with air movers and dehumidifiers, taking readings along the way.

Ask which category of water the company believes it is, for daily drying readings, how a hidden source will be found if the leak is not obvious, and what will be removed. Our guides on water extraction and drying and documenting your loss before cleanup cover what to expect and what to photograph.